If you register for an account on the Services, you agree to (a) provide accurate, current and complete information as may be prompted by any registration forms on the Services (“Registration Data”); (b) maintain the security of your password (c) maintain and promptly update the Registration Data, and any other information you provide to Trustyourmove, and to keep it accurate, current and complete; and (d) accept all risks of unauthorised access to the Registration Data and any other information you provide to Trustyourmove. You are responsible for all activity on your Trustyourmove account, and for all charges incurred by your Trustyourmove account.
Fees and any other charges for the use of the Application are described on the Site. They may change from time to time. If we change them, we will give you at least 30 days’ notice. If they do change, your continued use of the Application, as the case may be, after the change indicates your agreement with the new fees and charges after the effective date of the change. Any change to fees and other charges will not be applicable to the billing period in which the change occurs.
You are responsible for all taxes applicable to the fees and charges in any applicable jurisdiction.
By submitting your subscription form to us, you agree that the information you provide us on registration for the Service is full and accurate and not misleading or untrue in any way. It is your responsibility to update us of any changes to that information by emailing email@example.com, or even updating your account
If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. Trustyourmove may assign any or all of its rights hereunder to any party without your consent. You are not permitted to assign any of your rights or obligations hereunder without the prior written consent of Trustyourmove, and any such attempted assignment will be void and unenforceable. These Terms constitute the entire agreement between you and Trustyourmove regarding your use of the Site, the Content, the Add-ons and the Services, and supersede all prior or contemporaneous communications whether electronic, oral or written between you and Trustyourmove regarding your use of them. The parties confirm that it is their wish that these Terms, as well as any other documents relating to this Terms, including notices, have been and shall be drawn up in the English language only.
In these Terms the content available through the Services, including all information, data, logos, marks, designs, graphics, pictures, sound files, other files, and their selection and arrangement, is called “Content”. Content provided by Users, whether they are Transport Providers, Customers or other Users, is called “User Content”. For example, data about its Customers and about its timesheet entries that a Transport Provider provides to the Services is User Content of that Transport Provider, data about its payments that a Customer provides to the Services is User Content of that Customer, and Content that a User enters into Trustyourmove.
User Content is that User’s property. Trustyourmove’s only right to that User Content is the limited licenses to it granted in these Terms. Other than the User Content, the Services, all Content and all software available on the Services or used to create and operate the Services is the property of Trustyourmove or its licensors, and is protected by UK and international copyright laws, and all rights to the Services, such Content and such software are expressly reserved.
All trademarks, registered trademarks, product names and company names or logos mentioned in these Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier, or terms & conditions uploaded by transport providers, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Trustyourmove.
Your User Content is your responsibility. We have no responsibility or liability for it, or for any loss or damage your User Content may cause to you or other people. Although we have no obligation to do so, we have the absolute discretion to remove, screen or edit without notice any User Content posted or stored on the Services, and we may do this at any time and for any reason. You are solely responsible for maintaining copies of and replacing any User Content you post or store on the Services. If you authorize third parties to access your User Content through the Services, including through the Trustyourmove SOFTWARE, you agree that we are permitted to provide to them the User Content, and also agree that we have no responsibility or liability for their use of such User Content.
We own the intellectual property rights of the software in Trustyourmove (including the database, design, graphics and layout) and the software used therein and the names and marks "Trustyourmove” ("the Marks") and you agree not to use or copy the same or any part thereof without our consent. In particular, you acknowledge that we own all rights, including trademark, service mark and allied rights in and to the Marks.
We do not claim any ownership interest in your User Content, but we do need the right to use your User Content to the extent necessary to operate the Site and provide the Services, now and in the future. For example,if you are a Transport Provider and enter timesheet data or upload of your company’s terms & conditions in relation to a Customer and configure your account to display timesheet data or terms & conditions data to your Customers, we need your license to that User Content to use it in the operation of the Services, and we need the right to sublicense that User Content to your Customers for that purpose.
Therefore, by posting or distributing User Content to or through the Services, you (a) grant Trustyourmove and its affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to use, display, perform, reproduce, distribute, publish, modify, adapt, translate, and create derivative works from such User Content, in the manner in and for the purposes for which the Services from time to time use such User Content; (b) represent and warrant that (I) you own and control all of the rights to the User Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute that User Content, to or through the Services; and (ii) the use and posting or other transmission of such User Content does not violate these Terms and will not violate any rights of or cause injury to any person or entity.
If your User Content is intended for the use of other Users (for example, if you issue invoices to Customers or authorize third parties to access your User Content through the Trustyourmove SOFTWARE), you also grant us and our affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to sublicense such User Content to such Users for their use in connection with their use of the Services, in these Terms.
These licenses from you are non-exclusive because you have the right to use your User Content elsewhere. They are royalty-free because we are not required to pay you for the use of your User Content on the Services. And they are transferable because we need the right to transfer these licenses to any successor operator of the Services. Our rights to “modify, adapt, translate, and create derivative works from” are necessary because the normal operation of the Services does this to your User Content when it processes it for use in the Services.
Trustyourmove grants you a limited, revocable, non-exclusive, non-sub licensable license to access the Services and to view, copy and print the portions of the Content available to you through the Services. Such license is subject to these Terms, and specifically conditioned upon the following:
Except as expressly permitted above, any use of any portion of the Content without the prior written permission of its owner is strictly prohibited and will terminate the license granted in this Section, this Agreement and your account with us. Any such unauthorised use may also violate applicable laws, including without limitation copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms may be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. The license in this Section is revocable by Trustyourmove at any time.
You represent and warrant that your use of the Services and the Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties, or violate any applicable law.
To request permission for uses of Content not included in this license, you may contact Trustyourmove at the address set out at the bottom of these Terms.
Your use of the Trustyourmove is also subject to the following restrictions. You may not:
You agree to carefully monitor your use of the Trustyourmove SOFTWARE and ensure that it remains within reasonable operational limits for both your own server capacity and for ours. You acknowledge and agree that we may impose or adjust the limit on the number of transactions you may send or receive through the Service; such fixed upper limits may be set by us at any time, at our discretion.
Trustyourmove has no responsibility to any person for any use or misuse of any Content obtained through the Trustyourmove SOFTWARE. If you are a Transport Provider, you should consider carefully whether you wish to give anyone r access to your Content through the Trustyourmove SOFTWARE. If you wish to revoke access to your Content through the Trustyourmove SOFTWARE, you should change your Trustyourmove SOFTWARE key or revoke authorization of the Trustyourmove SOFTWARE Implementation to your Content. Please contact us at firstname.lastname@example.org if you want assistance doing this.
Trustyourmove may monitor your use of the Trustyourmove SOFTWARE for any reason, including but not limited to: quality assurance, the improvement of Trustyourmove products and services, and for verification of your compliance with these Terms. You shall not interfere with such monitoring or otherwise obscure from Trustyourmove any aspect of your use of the Trustyourmove SOFTWARE. You acknowledge that any use by us of your Trustyourmove SOFTWARE Implementation for such purpose will not constitute our agreement to any Terms & conditions you purport to require us to comply with in such use.
The Services may include discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews or other content, messages, materials or other items on the Services (“Interactive Areas”).
If Trustyourmove provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. User Content submitted to any public area of the Services will be considered non-confidential. You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Services any of the following:
Notwithstanding any provision of these Terms, Trustyourmove reserves the right, without notice and in its sole discretion, without any notice or liability to you, to (a) terminate your license to use the Services, or any portion thereof (including any use of any Add-on) and the rights of any third party to which you have granted access to your User Content through the Trustyourmove API; (b) block or prevent your future access to and use of all or any portion of the Services or Content (including any use of any Add-on) and the rights of any third party to which you have granted access to your User Content through the Trustyourmove API; (c) change, suspend or discontinue any aspect of the Services or Content; and (d) impose limits on the Services or Content.
Finally, Trustyourmove has a “zero-tolerance” policy towards SPAM: you may not use the Interactive Areas or the Services generally to send commercial or other messages to any third-party if those messages are not solicited, authorised or welcomed by the third-party, and in your use of the Services you must comply with all applicable laws, including laws that apply in any jurisdiction to SPAM and marketing practices, and with any applicable marketing association guidelines on ethical marketing practices.
Any use of the Interactive Areas or other portions of the Services in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Services.
As a service to our users, the Site may contain links to third-party Web sites (“Third-Party Sites”) or third-party content (“Third-Party Content”) and may provide third-party services (“Third-Party Services”), including uploading of Transport Provider Terms & conditions, payment processors and other payment intermediaries that you may use in connection with your use of the Services. You use Third-Party Sites, Third-Party Content (together, the “Third Party Materials”) or Third-Party Services at your own risk.
Any links to other web sites and resources or uploaded content on this Website are provided by independent third parties and we are not responsible and shall not be liable for the availability or content of these outside resources.
Trustyourmove makes no claim or representation regarding Third-Party Materials and Third-Party Services, and provides them or links to them only as a convenience. Inclusion in the Services of Third-Party Materials does not imply Trustyourmove' endorsement, adoption or sponsorship of, or affiliation with, such Third-Party Materials. Trustyourmove accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of Third-Party Materials, or Web sites linking to the Services. When you leave the Services, our terms and policies no longer govern, and when you use Third-Party Services their terms and policies apply. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Materials and Third-Party Services, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.
In particular, Trustyourmove uses PayPal, (“PayPal”) for payment processing. In order for you to use PayPal’s payment processing services, you must register with PayPal as a merchant. PayPal’s terms of service (the “PayPal Terms”) explain that process, and are available here: https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full.
By accepting these Terms, you agree that you have reviewed the PayPal Terms and agree to them. Please note that Trustyourmove is not a party to the PayPal Terms and that we have no obligations or liability to you under the PayPal Terms or for any services that PayPal provides to you. If you have questions regarding PayPal or the PayPal Terms, please contact PayPal at https://www.Paypal.com.
The Transport provider of each Website Link or uploaded material solely responsible for that Website Link & the uploaded content therein, any warranties to the extent that such warranties have not been disclaimed, any training, support or maintenance for the Website links, and any claims that you or any other party may have relating to that Website links or uploaded material or your use of that Website Link. You acknowledge that you are purchasing the license for the use of Trustyourmove software.
Any links or uploaded content to this or any other websites and resources on this Website are to websites provided by independent third parties, we are not responsible for and shall not be liable for the availability or content of these outside resources.
You acknowledge and agree that Trustyourmove and its affiliates are third party beneficiaries of the End User License Agreement and that, upon your acceptance of the terms and conditions of the license, Trustyourmove will have the right (and will be deemed to have accepted the right) to enforce such license against you as a third party beneficiary thereof.
Trustyourmove may run advertisements and promotions from third parties on the Services. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Trustyourmove, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. Trustyourmove is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the Services.
Because we advertise and promote businesses through the Website
We reserve the right to reject, remove and/or amend advertisements text graphics or other material submitted for inclusion on the Website which in our opinion is obscene, defamatory, infringes the copyright or other rights of any third party, or which is illegal or does not meet our standards.
We do not make any representation or endorsement of the creditworthiness or value of any visitor to the Website who contacts you as a result of your entry on the Website. We accept no liability for any transactions which take place between you and visitors to the Website nor do we accept any responsibility or liability for any loss suffered by you or by any of your customers or any other person arising out of your entry on the Website, howsoever caused. You agree to indemnify us for any loss we suffer as a result of any action brought against us as a result of your entry on the Website, the material contained therein or any service or product supplied by you. We do not accept any liability for any feedback posted on the Website from people who engage you through the Website.
The Site, the Content, the Add-ons and the Services are provided to you on an “as is” basis without warranties from Trustyourmove of any kind, either express or implied. Trustyourmove expressly disclaims all other warranties, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Trustyourmove does not represent or warrant that Site, the Content, the Add-ons or the Services are accurate, complete, reliable, current or error-free.
While Trustyourmove attempts to make your access to and use of the Services safe, Trustyourmove does not represent or warrant that the Site, the Content, the Add-ons or the Services are free of viruses or other harmful components.
Although we make an effort to ensure tradesmen, suppliers and companies listed on the Website are legitimate, reputable and have appropriate qualifications, membership to and/or approval of trade related bodies organisations and associations and that the information on this Website is accurate, the listings are compiled from information supplied to us from the traders, suppliers and companies listed and we cannot be held responsible for any errors or inaccuracies in such information or for the suitability or quality of any services or goods supplied by such third parties listed on or linking to the Website.
The appearance of a listing in the Website does not necessarily imply our approval of the tradesmen, suppliers or companies.
We accept no liability for any transactions which take place between you and any parties listed on the Website.
We warrant that we will use all reasonable skill and care in making the Service and the Website available to you and in ensuring its availability during your Subscription.
Because of the nature of the Internet, errors and omissions do occur and we do not give any other warranties in respect of the Service and the Website. In particular, you should not take the accuracy of the information for granted and we make no warranty that the Website is free from infection by viruses or anything else that has contaminating or destructive properties. All implied warranties are excluded from this agreement to the extent that they may be excluded as a matter of law.
You waive and shall not assert any claims or allegations of any nature whatsoever against Trustyourmove, its affiliates or subsidiaries, their sponsors, contractors, advertisers, vendors or other partners, any of their successors or assigns, or any of their respective officers, directors, agents or employees (collectively, the “Released Parties”) arising out of or in any way relating to your use of the Site, the Content, the Add-ons or the Services, including, without limitation, any claims or allegations relating to infringement of proprietary rights, or allegations that any Released Party has or should indemnify, defend or hold harmless you or any third party from any claim or allegation arising from your use or other exploitation of the Site, the Content, the Add-ons or the Services. You use the Site, the Content, the Add-ons and the Services at your own risk.
Without limitation of the foregoing, neither Trustyourmove nor any other Released Party shall be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use the Site, the Content, the Add-ons or the Services, including without limitation any damages caused by or resulting from your reliance on the Site, the Content, the Add-ons or the Services or other information obtained from Trustyourmove or any other Released Party or accessible via the Site, the Content, the Add-ons or the Services, or that result from mistakes, errors, omissions, interruptions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorised access to Trustyourmove or any other Released Party's records, programs or services.
In no event shall the aggregate liability of Trustyourmove, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of the Site, the Content, the Add-ons or the Services exceed any compensation paid by you for access to or use of the Site, the Content, the Add-ons or the Services, as the case may be, during the three months prior to the date of any claim.
You shall defend, indemnify and hold harmless Trustyourmove and the other Released Parties from any loss, damages, liabilities, costs, expenses, claims and proceedings arising out of your use of the Site, the Content, the Add-ons and the Services, and if you are a Transport Provider, from your Customers’ use of the Services and from the use of the Site, the Content, the Add-ons and the Services by any person to whom you give access to your account (including staff or advisors), including any claims made by any person that any of your, and if you are a Transport Provider, your Customers’, User Content infringes the rights, including the intellectual property rights, of any third party.
We will use our reasonable endeavors to remedy faults in the Website.
We will have no liability to you for any losses, damages or expenses arising from your use or inability to use or access the Website or from any action taken (or refrained from being taken) as a result of using the Website.
Notwithstanding the above provisions of this clause 6, our liability will not be limited in the case of our fraud or for death or personal injury caused by our negligence.
If you have spent any time reviewing the Services, you will hopefully have noticed that we take reliability and security seriously. We put a great deal of effort into ensuring that our service operates all the time, and that it is a secure environment for your data. We use what we believe to be one of the best & secure hosting services and security technologies and services that we believe provide you with a secure and safe environment.
For example, to safeguard credit card information, Trustyourmove encrypts all stored credit card numbers through PayPal, one of the most secure sites in the world.
However, no system is perfectly secure or reliable, the Internet is an inherently insecure medium, and the reliability of hosting services, Internet intermediaries, your Internet service provider, and other service providers cannot be assured. When you use Trustyourmove, you accept these risks, and the responsibility for choosing to use a technology that does not provide perfect security or reliability. In particular, Transport Providers who enable auto-billing and choose to store the credit card information of their Customers accept these risks to the security of that credit card information. Ultimately, credit card data is provided by Clients to transport providers, and they are responsible for its protection.
Finally, Trustyourmove provides the Trustyourmove SOFTWARE to facilitate the use of the Services with other services on the Internet. If a third party is authorised through your Trustyourmove account to have access to your User Content through the Trustyourmove software, we cannot control and are not responsible or liable for the third party’s use of your User Content.
Notices that we give you (other than notice of amendment of these Terms, which is discussed in the introduction of these Terms) may be provided in any number of ways, depending on the circumstances. For example, we may email you or telephone you at the contact information you provide in your Registration Data. Or we may post a notice to Transport Providers and Customers in the dashboard area of your account on the Site, or post the notice elsewhere on the Site. When we post notices on the Site, we post them in the area of the Site suitable to the notice. It is your responsibility to periodically review the Site for notices.
The Services are controlled by Trustyourmove and operated by it from its offices in The UK. You and Trustyourmove both benefit from establishing a predictable legal environment in regard to the Services. Therefore, you and Trustyourmove explicitly agree that all disputes, claims or other matters arising from or relating to your use of the Site, the Content, the Add-ons or the Services will be governed by the laws of the UK and are applicable therein.
Except where prohibited by applicable law, any claim, dispute or controversy (whether in contract or tort, pursuant to statute or regulation, or otherwise, and whether preexisting, present or future) involving Trustyourmove and arising out of or relating to (a) these Terms; (b) the Site, the Content, the Add-ons or the Services; (c) oral or written statements, advertisements or promotions relating to these Terms or to the Site, the Content, the Add-ons or the Services; or (d) the relationships that result from these Terms or the Site, the Content, the Add-ons or the Services (collectively, a “Claim”), will be referred to and determined by a sole arbitrator (to the exclusion of the courts). Except where prohibited by applicable law, you waive any right you may have to commence or participate in any class action against Trustyourmove related to any Claim and, where applicable, you also agree to opt out of any class proceedings against Trustyourmove.
To the extent arbitration as described in the immediately preceding paragraph is prohibited by applicable law, you agree that all Claims will be heard and resolved in a court of competent subject matter jurisdiction located in the UK. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts.
If you choose to access the Services from locations other than the UK, you will be responsible for compliance with all local laws of such other jurisdiction and you agree to indemnify Trustyourmove and the other Released Parties for your failure to comply with any such laws.
Notwithstanding any provision of these Terms, Trustyourmove reserves the right, without notice and in its sole discretion, without any notice or liability to you, to
(a) terminate your license to use the Services, or any portion thereof (including any use of any Add-on) and the rights of any third party to which you have granted access to your User Content through the Trustyourmove SOFTWARE;
(b) block or prevent your future access to and use of all or any portion of the Services or Content (including any use of any Add-on) and the rights of any third party to which you have granted access to your User Content through the Trustyourmove SOFTWARE;
(c) change, suspend or discontinue any aspect of the Services or Content; and
(d) impose limits on the Services or Content.
If your account is inactive for at least two months, we may deactivate your account. Deactivated accounts are not deleted – they are placed in storage and can be restored. We will notify you by email if we decide to deactivate your account. If you know in advance that your account will be inactive at some time and don’t want us to deactivate it, let us know in advance at email@example.com. If after your account has been deactivated it stays inactive and we don’t hear from you, we may terminate it at any time and without notice. You and Trustyourmove may terminate your use of the Services including your agreement to these Terms at any time. If you terminate your use of the Services you must pay the fees applicable for the balance of the then current billing period (if your billing period is monthly, we will prorate your account to the nearest month-end after termination) including for any Add-ons you may be using. When your Trustyourmove account is terminated, your User Content will, shortly thereafter, not appear on the Services, except for User Content submitted to public areas of the Site such as the blog, forum, or product reviews, which may remain on the Site after termination. We may also retain an archival copy of your User Content after termination, and you hereby grant us a non-exclusive, perpetual, irrevocable license to maintain such archival copy for our internal business purposes.
If these Terms expire or terminate for any reason and any representation or warranty you make in these Terms, shall survive indefinitely. This agreement and your access to the Service may be terminated by written notice if: You are in material breach of this agreement and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you; or
You may terminate this agreement and receive a pro-rata refund if the Service is discontinued or if we are in material breach of this agreement and the breach is not remedied within the period of 14 days after written notice of the breach has been given to us.
We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to provide to you the services offered by the Site; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms; provide you with system or administrative messages, and as otherwise described to you at the time of collection.
We may also use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customised experience while using the Site.
If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletters you may update the settings in your account, follow the instructions located in the email, or you may contact us at firstname.lastname@example.org
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customised experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you become a User, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms on the Site (which vary, depending on what kind of User you are), and you are no longer anonymous to us. Where possible, on these forms we indicate which fields are required and which fields are optional.
In addition, as you use the Site, you can from time to time enter or send to us personal information. For example, if you are a Transport Provider, you can enter your own timesheet and other billing information, and if you are a Customer you can enter information about payment of any invoice submitted by a Transport Provider. As you use the Site you can also from time to time enter personal information about third parties. For example, if you are a Transport Provider, you can enter personal information about your Customers or your staff.
You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Site for which the information is being collected.
If you are a Transport Provider, we collect your credit card information for billing purposes. And if you are a Customer who wishes to pay amounts to a Transport Provider on a recurring basis, we collect and store your credit card information for payment purposes.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by emailing email@example.com. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Transport Providers and Customers, Etc. In the normal operation of the Site Transport Provider timesheets (including information entered by “staff” members) and invoices are disclosed to the applicable Customers, and Customer information is disclosed to the applicable Transport Provider. In general, information you enter on the Site is available to the other persons – whether they are Customers, Transport Providers, staff members or others – to whom you give access to your account or to whom you give access to the information through the normal operation of the Site.
Payment Information. We use credit card and other personally identifiable information (such as PayPal email addresses) you submit to us on the Site, and other information that we collect, as required, to process payments you make through the Site through our payment processor intermediaries. We do not store credit card or other payment method information unless the Transport Provider or their Customers choose to enter credit card information for use in the Trustyourmove recurring profiles module; in all other cases our payment processors have the sole and complete responsibility for the storage of credit card and payment information. We may also share personally identifiable information with our payment processor intermediaries for risk management and fraud prevention.
Anonymized Aggregated Data. We aggregate and anonymize sales information including (but not limited to) industry type, number of invoices sent, average invoice size, method of sending invoices, percentage paid online, sales amounts and average sale per customer, and disclose such information in a non-personally identifiable manner to Transport Providers. However, in these situations, we do not disclose any information that could be used to identify you personally.
Forum. If you post on our forum or blog your username and other information you include is displayed in your postings or comments, and is therefore available to the public. All of your activities in the public areas of the forum will be identifiable to your User ID, and other people can see your published content. If you disclose personal information in any posting in our forum or blog and wish to have it removed, please contact us at the support contact information listed below, and posted on the Site.
Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information. These companies are authorised to use your personal information only as necessary to provide these services to us.
Legal Requests and Business Transitions; Emergencies. Trustyourmove may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of Trustyourmove and other users and (e) if Trustyourmove is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Trustyourmove stores this information for the sole purpose of sending this email and tracking the success of our referral program to you, the transport provider. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Trustyourmove strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once Trustyourmove receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. More information about security is available on the Site and in our Terms & Conditions.
Other Information Collectors
To review, delete and update your personal information to ensure it is accurate, you may login into your account to make the changes, or you may contact us at info@Trustyourmove.com. We will respond to your request within a reasonable timeframe.
We will not be obliged to provide any Registered User with due diligence on any other Registered User.
For each transaction, Clients and Transport Providers can choose to rate each mover by leaving Feedback. Buyers and Transport Providers can leave a one to five-star rating plus a short constructive comment.
These ratings are used to determine Feedback Scores
Transport Providers are not permitted to include in their terms or estimates of sale any conditions that limit or restrict the Buyer from leaving feedback.
Transport Providers may not require clients to leave specific feedback. Transport Providers may not demand that Clients withdraw existing feedback. These prohibitions apply to all feedback activity, whether prior to, during, or after delivery of services described in the original Buyer Listing.
Feedback comments must comply with rules on feedback listed on the site. Trustyourmove reserve the right to remove or modify feedback left by either the buyer or supplier without prior consent of either parties.
Reputation score is a score based on Client feedback from previous jobs, representing the trustworthiness of a Transport Provider
We invite feedback and reviews from customers who use the tradesmen listed on the Website.
All reviews and comments submitted by you to us must be contributed in a responsible fashion and with respect.
You warrant that any feedback or reviews submitted by you are: - (i) a true and genuine reflection of your reasonable opinion; (ii) not defamatory in any respect; (iii) submitted on the basis that they are for publication and you hereby grant us an irrevocable licence to publish and reproduce on the Website any written material submitted by you. You hereby undertake to indemnify us against all and any claims, expenses, demands and losses brought against us or suffered by us arising out of any written material submitted by you to us.
We will be seeking feedback and references from people who engage you through the Website.
If we receive a feedback from a customer with an approval rating of less than 80% we will contact the customer and find out if the rating is justified. You acknowledge and agree that if we feel the customer's rating is justified we can consider this a 'strike' against you. We will allow three strikes against you & If you continuously receive feedback lower than 80%, we will remove your details from and end your registration with the Website and use of the Service without any liability to you.
If a customer submits feedback about you with a rating of less than 20% that is found to be justified, we reserve the right to immediately remove your details from and end your registration with the Website and use of the Service immediately without any liability to you. We reserve the right to call any customer who has submitted a questionnaire to confirm the authenticity of their feedback.
Trustyourmove is a complex business network that connects millions of users. Trustyourmove manages a business eco system that brings together contractors, companies and customers. This network relies on the exchange and sharing of information that is important to others in your network. Tracked hours, sent invoices, paid invoices, contractor invoices are all vital to other people that work with you. These are the official history of work done and moneys paid.
The complexity and connected nature of the system requires that this history exists in perpetuity to accommodate proper function and accounting for the other systems that you have connected to via contracting hours, invoices, estimates. Trustyourmove cannot guarantee the deletion of all your information.
When a customer chooses to close an account we will remove your information from our marketing and billing systems. This will ensure that there are not further mailings or billings directed towards the canceled user.
As we continue to refine Trustyourmove we will establish a method for the complete removal of all user information from the system without breaking accepted accounting principles for other connected Trustyourmove accounts. This document will evolve as these new methods are defined and tested for permanent account deletion. Users wishing to be notified when this development is complete can indicate their wishes info@Trustyourmove.com
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Additional Policy Information
Invitations: You have the opportunity to invite others to work with you through your Trustyourmove account. To do that, Trustyourmove asks you to import or to manually enter your contacts’ email addresses. As you direct, we then send them an invitation on your behalf or other notices reflecting changes you make to their status in your account.
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at info@Trustyourmove.com.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Trustyourmove.com is owned, operated, controlled and made available by Trustyourmove.com Limited whose registered office is at 26 Goodwin Crescent, Plymouth pl23jj